Tuesday, October 28, 2014

WHAT IS GREAT CUSTOMER SERVICE?

It’s a Joke, But it Ain’t Funny!

Customer service is pretty much a joke here in the United States.  We take it for granted that when we have a problem with a product we have purchased we are going to have to call in, push this key and that key to navigate the ridiculous phone menu, then wait for an eternity before we can talk to a live person, who most of the time is not even a native English speaker.  All this leaves us frustrated, and often we just give up on a defective product and chalk it up to experience. 

When in Rome . . .

Caveat emptor, the old Romans advised:  “Let the buyer beware.” 
This can also apply to our modern practice of purchasing items online.  The Pew Institute estimates that today 49% of all purchases take place online in the United States.  That means that Americans really do love to shop online, and we do it despite the problems that can arise.  Whereas when you stroll into a shop or store you can handle the item and get a feel for it, all you can do online is view a picture of it and read reviews.  Not quite the same thing.

So Where Can I Get Great Customer Service?

So when you decide to shop online, perhaps because you don’t have time to drive to the store or don’t want to hassle with the traffic, you should make sure you are dealing with a company that has your best interests at heart first and foremost.  That is what great customer service is all about!  Also, you may want to especially patronize a store that is run by our country’s military veterans.  Why?  It’s simple.  They know how to give strict heed to every order they receive; that’s what they’re trained to do!

We Live in Uncertain Times.

All this brings us to your camping/outdoor/survival needs.  Because when it comes right down to it, it’s the basic necessities that you need to be thinking about for you and for your family.  All prudent people, no matter what their political or religious beliefs may be, know that we live in uncertain times.  A political upheaval or a natural catastrophe can occur at any time, in any place.  So it’s best to be prepared.

Hikingware.com

You simply may not have the time or inclination to go out shopping for your camping and survival needs, and so you need a reliable, dependable, company that is dedicated to GREAT CUSTOMER SERVICE.  That company is hikingware.com.  Their growing customer base is proof positive that they know how to get the job done, and they can make it right – whatever your specific needs may be.

Great Inventory at Reasonable Prices.

Hikingware.com features nothing but quality products.  Their tents include recognized brands like Texsport and Snugpak.  Their sleeping bag brands include Multimat and Caprock.  They have a wide selection of MRE meals, garden seeds and first aid kits.  They feature the latest technology in water filtration systems and canteens.  Hunting knifes.  Cook stoves.  All products are personally vouched for by the company owners.

So remember, when you want the best online prices and the greatest customer service for your camping and survival supply, use Hikingware.com – once you buy from them you’ll never buy from anyone else!  

Visit us at www.hikingware.com

Email: sales@hikingware.com
Telephone: (703) 496-5500

www.facebook.com/pages/Hikingware/183290271848107

https://twitter.com/Hikingware

written by Tim Torkildson

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